Learn Good Customer Service

I was advised of a great website today focusing on good customer service. It is a site that has been set up by Jason Rakowski and features some really good articles. We cannot place anywhere near enough importance on taking care of our customers. In this day and age when Ipods, Iphones, xboxes and hundreds of other toys and consumer items fight for the share of that dollar; we need to be creative. Jason has some excellent points here and it is well worth a look at some of his posts. The site can be reached by clicking here:

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