Popular Smartphones

Do you use a “popular smartphone”?

I guess most salespeople do, however PLEASE do not let it ruin your chances of making major sales. There is a serious problem out there and it is very disturbing.

I was in Melbourne Australia a while back and I was having breakfast at a popular cafe at 7.30 am. Next to me at a big table was a sales team enjoying a breakfast meeting. There were around ten people including a sales manager leading the group.

He was trying to get started with what appeared to be a structured and well planned program. During this time his cellphone rang three times and in each case he answered it. This distracted the remaining group and after that third call a female salesperson got up and angrily made this point. “If that cellphone is not switched off now I am leaving this meeting”.

Naturally the sales manager was upset as the whole restaurant overheard, however is this not a valid argument?

What on earth would have happened before smartphones? Would these calls have taken place? I do not think so and it baffles me why a sales manager would turn his phone on at anytime when running a motivational meeting for staff.

In my opinion it degrades those staff and takes the whole focus off the meeting. The same thing applies and is equally important when in front of a customer. Real Estate sales people generally make a habit of it and it surely sends the message to the customer about who is the most important.

My tip of the day is to just think about the importance of this post.

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1 comment
Eric Lee says June 17, 2008

You know, I have to tell you, I really enjoy this blog and the insight from everyone who participates. I find it to be refreshing and very informative. I wish there were more blogs like it. Anyway, I felt it was about time I posted, I?ve spent most of my time here just lurking and reading, but today for some reason I just felt compelled to say this.

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