Being a salesperson is one thing; managing a team of several sales professionals is entirely another. Sales management brings more people in perspective along with a completely different set of goals. Thus, sales manager training is a wholly separate tract in business management education. Be that as it may, sales manager training is something which cannot be overlooked for it is the pivotal point at where business proficiency and management acumen must be fully demonstrated by the person in charge — that is, the sales manager.
Among all departments in a business, it is perhaps the sales department that has the highest turnover rate not just among the basic sales staff but also among sales managers. It is also the department that has the quickest rate of promotions and expansion. The sales manager position is therefore the most dynamic post in the business hierarchy and requires the most attention in terms of learning solutions and continuing education.
Hence, sales manager training is at a critical position. A good and sufficient training can provide an advantage for the company; however a training that is less than ideal may prove inadequate in helping sales managers excel in their businesses.
Focus on Managerial Skills
Most sales managers go up the ranks from being sales agents, to holding supervisory positions, until they get the managerial job either when the previous manager have gone further up the hierarchy, have left the company or when the business unit expands. Sales manager training should already be enacted at the supervisor level or even earlier among key sales personnel.
The primary learning requirement for upcoming sales managers involve augmenting their knowledge and skills to effectively perform their managerial duties. Most rookie managers have not been in a leadership position before. And the tools and know-how expected of seasoned managers are still all new to them. These include, planning skills, organizational skills, ability to motivate their respective teams, what to do during difficult situations — all these and more go into the content of sales manager training to allow new managers to adjust accordingly to their new duties.
Through sales manager training, the trainer brings together the novice manager’s new found skills and knowledge with his or her achievements and proficiency as sales professional. This brings about profound potentials that tend to improve performance of the manager and the sales team.
Discovering Strengths and Weaknesses
One additional benefit of training up sales managers is the opportunity to discover the strengths and weaknesses of the firm’s sales managerial talent pool. This allows higher management to adjust accordingly either at the individual level or as a team. A sales manager with a weakness on a certain area may be given additional training to help the manager improve. Otherwise, at the team level, certain adjustments can be made to let managers and teams complement each other’s respective strengths and weaknesses.
The importance of sales manager training cannot be watered down. A company that provides continuing sales manager training is sure to reap its benefits of a high-performance sales force.
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