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	<title>Making Major Sales &#187; questions</title>
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	<link>http://www.makingmajorsales.com</link>
	<description>Sales tips for professional sales people</description>
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	<copyright>2006-2007 </copyright>
	<managingEditor>steve@api.co.nz (Making Major Sales)</managingEditor>
	<webMaster>steve@api.co.nz (Making Major Sales)</webMaster>
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	<itunes:summary>Steve's blog... the art &#38; science of the Q-Selling 'correct questions' technique in making major sales</itunes:summary>
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	<itunes:author>Making Major Sales</itunes:author>
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		<title>Loyalty</title>
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		<pubDate>Fri, 07 Dec 2007 18:10:04 +0000</pubDate>
		<dc:creator>steve</dc:creator>
				<category><![CDATA[Training]]></category>
		<category><![CDATA[making major sales]]></category>
		<category><![CDATA[questions]]></category>
		<category><![CDATA[retail selling]]></category>
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		<description><![CDATA[What are you doing to make certain you keep your customers? How often do you contact them? What do you really understand about them? What are some of the problems they have and what do those problems actually mean to them? How is their business affected by these problems? What can  your product or service [...]]]></description>
			<content:encoded><![CDATA[<p>What are you doing to make certain you keep your customers? How often do you contact them? What do you really understand about them? What are some of the problems they have and what do those problems actually mean to them? How is their business affected by these problems? What can  your product or service do to solve them?</p>
<p>Well these are basic questions however it surprises me just how little of these questions are asked by sales people.</p>
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